Viber chat backup allows saving your conversation history in case of reinstalling the app or moving the service account to a new mobile device. Guide on saving the Viber messages history on Android and iPhone However, this product builds under one account are synchronized, and you can get the same chats and their history back when you install the desktop software and allow it to be synchronized with the mobile app. Fortunately, there is an option to back up and restore these history data in the mobile app for smartphones and tablets, though it is not available in the desktop application. If you need to save your Viber chat history, you will have to do by yourself. Viber messages history is saved locally - there are no cloud storages to re-download them again on the device. On another hand, if a user deletes a chat completely or removes some separate messages from it, this can't be reverted. On one hand, this improves the chats safety.
Any Viber conversation is a fully confidential thing available to the participants only, and even the owners of this product can't see it. Only the sender and recipient will have access to the contents of any message, and it will exist in readable form on their devices only. The developers claim that as soon as any message is sent from one device and received on the destination side, any intermediate data are erased on the servers. One of the keystones of Viber security is the absence of chat logs saved on provider's side. The possibility of recovering deleted Viber chat without backups
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